My Two-Step Checklist

A free handout from Kupuna Tech Hui · kupunatechhui.org

Two-step sign-in puts a second lock on your accounts: your password, plus a code or a tap on your phone. Even if a crook steals your password, they still can't get in without that second step. Check these off one at a time, at your own speed.

  1. Start here: every “Forgot your password?” link goes to your email.

    Gmail: Google Account → Security & sign-in → 2-Step Verification → Turn on 2-Step Verification

    Not Gmail? Look in your email account's security settings for “two-step” or “two-factor.”

  2. Look in your bank's app or website under Security or Settings. Not sure? Call the number on the back of your card and ask.

  3. Your picture (top right) → Settings and privacy → Settings → Accounts Center → Password and security → Two-factor authentication

  4. They get you back in if you lose your phone. Keep them “somewhere safe, like where you keep your passport” (Google). Not on the fridge. Not in your email.

  5. I never read a code to anybody. “Anyone who asks you for your account verification code is a scammer” (Federal Trade Commission). Hang up, and call the number on the back of your card.

A code I didn't ask for? Treat it like a smoke alarm.

It may mean someone has your password. Check, every time:

  1. Tap “No, it's not me.” Never “Approve.”
  2. Don't share the code. With anybody.
  3. Change that password, on a phone or computer you trust.

Easy start: a code by text message is fine to begin with. When you're ready, move up to an app like Google Authenticator or Microsoft Authenticator. Any two-step is better than none.

Your checkmarks stay on this phone or computer, so you can come back and finish later.

Questions? Email Uncle Jim: aloha@kupunatechhui.org